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Making consumer complaint data available to enable better call blocking and labeling solutions.Ĭheck out the consumer guide on Call Blocking Tools and Resources, which includes information on many of the call blocking and labeling tools currently available to consumers.Requiring phone companies to implement caller ID authentication to help reduce illegal spoofing.Allowing consumer options on tools to block calls from any number that doesn't appear on a customer's contact list or other "white list.".

Empowering phone companies to block by default illegal or unwanted calls based on reasonable call analytics before the calls reach consumers.

Issuing hundreds of millions of dollars in enforcement actions against illegal robocallers.

The FCC is committed to doing what we can to protect you from these unwelcome situations and is cracking down on illegal calls in a variety of ways:

These include complaints from consumers whose numbers are being spoofed or whose calls are being mistakenly blocked or labeled as a possible scam call by a robocall blocking app or service. Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. Because these actions have to happen while logged in and usually will be obviuosly intentional, MS has much stronger ground on which to back their ban.The two are not mutually exclusive and indeed can be tied together (some achievement hacking is tied to hardware hacking) but they are also not necessarily tied together.FCC Consumer Video: Don't Hang On, Hang Up! - To watch this video with captions, click "play," then the "CC" icon. This usually encompases poor behavior on live or hacking of any kind of stats tied to your account.

Considering paid DLC and games are also tied to accounts, MS has to be careful about banning accounts when the user has plausible deniability that they logged onto a friends 360 or they bought the 360 used and didn't know it was modded etc.Account bans usually come from an action that violates your account activity on Life. Further more there proving the account holder knew the box was modified would fall on them, especially if they didn't want to refund the remainder of the paid account balance. MS bans the console for obvious reasons however prefers to leave the account active as they can then keep charging for your Live access. This would usually include flashing your DVD firmware so it can play pirated games.